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QUESTIONS&ANSWERS

TIOSL APP

Software

Hardware

HOW MANY GROUPS CAN BE SET UP IN ONE ZONE?

Up to 16 groups can be set in one zone, and each device can join up to 8 groups.

HOW MANY NODES CAN EACH ZONE HAVE?

1. The number of online devices in the area is 100 (including accessories, switches, remote controls, and independent sensors)

2. If it is used with a gateway, it is limited to 60 (including accessories, switches, remote controls, and independent sensors).

HOW MANY ZONES CAN BE SET?

Different from light groups, zones can be set without limitations.

HOW TO RESET THE SWITCH?

Longp press the switch (switch + scene) for 5-10s to reset successfully.

HOW TO ADD LIGHTS?

Open the APP, click "+", and search for the device. Then click "√" to select all to add the devices. (The devices need to be connected to the network one by one, so the more devices, the longer it takes)

THE DATA SET BY THE APP DISAPPEARS.

The device uses Bluetooth mesh. It needs to read back the device information every time it goes online. The time for reading back is extended according to the number of devices in the area. It is recommended to wait a little longer.

THERE ARE TOO MANY DEVICES AND IT IS DIFFICULT TO DISTINGUISH THEM.

a. It is recommended that the user name each device after adding lights in order to avoid forgetting, otherwise the default ID when connecting to the network will be used.

b. The area can be divided into multiple groups for control (grouping equipment can be selected by yourself)

WILL THE ALREADY SET SENSORS FAIL?

a. The already set sensor will not fail as long as the light is not dimmed or turned off. Even if the power is turned off and on again (physical power off), the current working method can be maintained.

b. If the light is turned off or dimmed through the switch, remote control, or APP, the working mode of the sensor will be interrupted, and the sensor will not work.

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