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QUESTIONS&ANSWERS

TIOSL APP

Software

Hardware

How to complete automatic upload?

After completing the Settings, it will be automatically uploaded when you return to the "More" page.

How to synchronize the status of lamps in the APP?

If the lamps have been set up in the APP, some of them may not be online when you reopen the APP. You can synchronize the status of the lamps by pulling down and refreshing the page of lamps.

How can I ensure that the person being shared gets the latest Settings status?

The devices used by the installers on site, such as tablets or mobile phones, need to be connected to Wi-Fi. Only after the installation is completed and shared with others can the shared person see the latest Settings status.

HOW TO CONFIRM THAT THE FIXTURE HAS BEEN ADDED SUCCESSFULLY?

The lamps is flashing, and can be adjusted and controlled.

PRECAUTIONS FOR THE INSTALLATION ENVIRONMENT OF MICROWAVE SENSOR LAMPS

Please confirm whether the installation environment is an iron house or other large pieces of metal materials, and whether there is equipment running for a long time in the close distance

HOW MANY SCENES CAN EACH BLUETOOTH SWITCH CONNECT TO?

Scenes are created by the APP, and up to 16 scenes can be set. The scene button of the switch defaults to the first 4 scenes of the APP.

HOW TO SET HIGH END TRIM?

Can be set by the maximum power in the settings

NO REACTION TO TURNING OFF THE LIGHT THROUGH THE APP

Please ensure that you are in the zone, if yes, please refresh it may caused by offline or disconnection.

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