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QUESTIONS&ANSWERS

TIOSL APP

Software

Hardware

IS IT POSSIBLE TO GENERATE REPORTS FOR ENERGY CONSUMPTION ANALYSIS?

Only available in devices with a gateway, and can be downloaded and viewed through the Cloud platform

DOES IT SUPPORT MULTI-MAP IMPORT?

No, currently only single map import is supported, and only supports JPG image format.

THE MAIN AUTHORITY IS TO SET THE LAMPS ON THE APP AT THE SAME TIME, WHICH SETTING SHALL PREVAIL?

It is subject to the setting after multiple users use it at the same time.

THE INDEPENDENT SENSOR HAS MULTIPLE LIGHTS, CAN THE STATUS OF THESE LIGHTS BE SEEN ON THE APP?

If you are within the range of the Bluetooth connection, you can see the status of the light, you can see the actual brightness and working conditions, if you are not within the range, you cannot see the status of the light.

CAN INDEPENDENT SENSORS BE RENAMED?

Independent sensors can be renamed (only after June 2023 version)

DEFINITION OF AUTOMATIC MODE

After the user sets the sensor mode and turns off the sensor mode halfway, it only needs to click the automatic mode to return to the sensor mode set by the user without resetting.

HOW TO CONFIRM THAT THE FIXTURE HAS BEEN ADDED SUCCESSFULLY?

See if the paired control device can control the current device (APP, remote control, switch)

WHAT IS THE DISTANCE BETWEEN THE SENSORS OF DIFFERENT LAMPS?

1. The distance of the infrared sensor is about 5-10 meters (too high outdoor temperature may cause the infrared sensor to fail)

2. The distance of the microwave sensor is about 8-12 meters (confirm whether the installation environment is an iron house or there are other large pieces of metal materials, whether there is equipment running for a long time in a short distance, and whether it will cause interference to the module)

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